Agency eService Enablement

Through this service we help Agencies with best global practice in their delivery of eServices. We provide Agencies with tools and methodologies on effective and efficient service delivery based on acceptable and best practice framework.

The framework is to ensure that government services are delivered with the customers in focus.Our Agency eService Enablement also exposes MDAs to Minimum Standards and Guidelines for operational efficiency. Our Agency eService Enablement Framework includes guides, manuals, methodologies, processes and models that would assist government agencies in executing their eServices with the highest degree of professionalism.

 

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