About eGovernment

Simply described, eGovernment is about deploying the right mix of technologies, systems, processes and people in the operations of government in order to..

allow government concentrate on its core functions while at the same time satisfying the needs and demands of its “customers”. eGovernment focuses on the needs of “customers” – both internal and external.

Government must see and treat the citizens and general public as “customers” whose needs and demands it must meet in the most effective and efficient manner. However, before Government is able to meet the demands of these “customers’, it must first satisfy the “internal customers”. In this regards, Government itself is the internal customer whose needs and demands must first be met.

eGovernment therefore, provides Government with the platform of meeting the needs and demands of both “internal and external customers”. It is only when the “internal customers” are well served and satisfied, that Government can provide an interface that would adequately cater for the demands of its “external customers” – the citizens and the general public. Thus, eGovernment is the path to sustainable eGovernance that guarantees quality, citizen-focused service delivery. – NeGSt, 2013.

The Nigerian eGovernment PPP Model

The Nigerian model for implementing eGovernment leverages on Government’s transformation agenda which includes deliberate programme to nurture the private sector for overall economic development and national competitiveness.

The Nigerian eGovernment Model was adopted by the United Nations as a unique local model with global acceptance.

There are three prominent players and beneficiaries in the Nigerian PPP model - Government, Private Sector and the Citizens as depicted in the two diagrams below:










© NeGSt 2004. All rights reserved.









Features of the Nigerian eGovernment PPP Model

•    The model enables government to focus efforts on its transformation reforms and allows the private sector to make investment in eGovernment;

•    Public sector derives benefits from the model in terms of internal efficiencies, higher productivity, better accountability etc.;

•    Private sector makes profits from eCommerce arising from investing in eGovernment;

•    The collaboration allows Public and Private sectors to continue to evolve sustainable processes of making profits and gains;

•    The model provides a platform for the provision of quality and improved services to the citizenry;

•    The model adds value to public data and private funds to deliver citizen-facing services;

•    It adds quality assurance and security to government data to make it a resource to drive eCommerce;

•    NeGSt as SPV drives the model to generate branded better values for citizens from technical solutions, private sector funds & management expertise and public sector data.

The Nigerian eGovernment Architecture

The diagram below paints a picture of the overall architecture for the Nigerian eGovernment Programme implementation:



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